Rebecca White Coaching Terms & Conditions
Welcome to Rebecca White.
By accessing this website, booking, purchasing or participating in any coaching service, programme, mentorship, membership or digital offering provided by Rebecca White, you acknowledge that you have read, understood and agree to be bound by the following Coaching Terms & Conditions.
1. Coaching Services
Rebecca White provides premium coaching and personal development services designed to support women in strengthening their confidence, rebuilding self-worth, embracing sobriety, cultivating emotional resilience and creating meaningful, lasting change.
Coaching services may include, but are not limited to:
Private 1:1 coaching sessions
Voice note support (where included)
WhatsApp messaging support (where included)
Accountability check-ins
Goal setting and strategic planning
Reflection exercises
Personal development resources and guidance
Coaching is a collaborative partnership. Every client brings different experiences, goals and levels of commitment, therefore individual results will naturally vary.
2. Coaching Is Not Therapy
Rebecca White provides coaching and personal development services. Coaching is not counselling, psychotherapy, psychiatric treatment, medical care or crisis intervention.
Whilst Rebecca White holds recognised coaching qualifications and additional therapeutic training, all coaching is delivered solely within the scope of coaching and personal development.
Nothing provided through coaching sessions, programmes, workshops, digital resources, emails, social media or this website should be interpreted as medical, psychological, psychiatric, legal or financial advice.
If you are experiencing significant mental health concerns or require medical care, you should seek support from an appropriately qualified healthcare professional.
3. Age Requirement
Coaching services are available exclusively to individuals aged 18 years and over.
By purchasing or participating in any coaching service provided by Rebecca White, you confirm that you are at least 18 years of age and have the legal capacity to enter into this agreement.
4. Client Responsibility
Coaching is designed to empower, challenge and support you throughout your personal development journey.
You acknowledge that you remain fully responsible for your own decisions, actions, behaviours and wellbeing before, during and after the coaching process.
Whilst every effort is made to provide exceptional support and guidance, Rebecca White cannot guarantee specific outcomes, including personal transformation, emotional healing, financial success, business growth or relationship outcomes.
Your progress will always be influenced by your own commitment, consistency and willingness to take action.
5. Payments
All coaching services must be paid for in advance unless an alternative payment arrangement has been agreed in writing.
Coaching services will commence only once payment has been received and any required onboarding documentation has been completed.
Where payment plans are available, instalments must be paid on the agreed dates.
Failure to maintain scheduled payments may result in coaching services being paused or withdrawn until your account has been brought up to date.
All coaching fees are non-refundable unless otherwise required by applicable UK consumer law or agreed in writing by Rebecca White.
6. Memberships & Ongoing Coaching
Where coaching is provided through an ongoing membership or subscription, you may cancel your membership at any time in accordance with your selected package.
Access to coaching and associated support will continue until the end of your current paid period unless otherwise stated.
Rebecca White reserves the right to decline future enrolment where repeated cancellations, persistent non-attendance or breaches of these Terms & Conditions have occurred.
7. Cancellations & Rescheduling
Should you need to reschedule a coaching session, a minimum of 48 hours' notice is requested wherever possible.
Sessions missed without sufficient notice may be forfeited.
Repeated cancellations or failure to attend scheduled sessions may result in coaching being discontinued at the discretion of Rebecca White.
8. Refund Policy
Due to the nature of coaching services and the reservation of dedicated time, all coaching purchases are non-refundable.
Refunds will not be issued in the event of:
Change of mind
Missed appointments
Failure to engage with coaching
Personal scheduling conflicts
Early cancellation
Lack of participation
Dissatisfaction where coaching has been delivered as described
By securing your coaching space, you acknowledge that time, preparation and availability have been reserved exclusively for you.
. Communication Boundaries
Support is provided in accordance with the level of communication included within your coaching package.
Reasonable response times apply during normal business hours.
Unless expressly stated, coaching does not include unlimited access to the Coach.
To maintain a safe, respectful and professional coaching environment, Rebecca White reserves the right to suspend or terminate communication where behaviour is abusive, threatening, manipulative or otherwise inappropriate.
10. Confidentiality
Creating a safe, respectful and confidential coaching environment is a fundamental part of the coaching relationship.
All personal information and coaching discussions will remain confidential unless:
Disclosure is required by law.
There is a safeguarding concern involving a serious risk of harm.
Illegal activity is disclosed.
Written consent has been provided by the client.
Clients are equally expected to respect the privacy of Rebecca White, all coaching materials and any participants within shared coaching environments.
Private coaching conversations, recordings, screenshots and programme materials must not be copied, shared or distributed without prior written permission.
11. Intellectual Property
All coaching frameworks, workbooks, digital resources, exercises, recordings, voice notes, written materials, programme content and intellectual property remain the exclusive property of Rebecca White.
These materials are provided solely for your personal use and may not be copied, reproduced, distributed, republished, resold or shared in any format without prior written consent.
12. Limitation of Liability
To the fullest extent permitted by law, Rebecca White accepts no liability for any direct, indirect, incidental or consequential loss, damage or claim arising from participation in coaching services or the implementation of coaching guidance.
Participation in coaching is entirely voluntary, and you accept full responsibility for your own choices, actions and outcomes.
13. Website & Digital Content
The information, resources and content published on the Rebecca White website are provided in good faith for educational and personal development purposes.
Whilst every reasonable effort is made to ensure all information is accurate and up to date, Rebecca White makes no representations or warranties regarding the completeness, accuracy or reliability of any website content.
Website content may be amended, updated or removed at any time without prior notice.
14. Changes to These Terms
Rebecca White reserves the right to amend these Terms & Conditions at any time to reflect changes in services, legal requirements or business operations.
The most current version will always be published on this website. Continued use of the website or participation in Rebecca White services constitutes acceptance of any revised Terms & Conditions.
Payment Plan Terms & Conditions
To make my coaching experiences more accessible, payment plans are available on selected offers.
By choosing a payment plan, you agree to the following terms:
Deposit
A non-refundable deposit is required to secure your place before any coaching begins.
Your space will not be reserved until the deposit has been received. As coaching places are limited, deposits are non-transferable and non-refundable under any circumstances.
Payment Schedule
The remaining balance will be divided into the agreed payment plan.
Payment dates are agreed before coaching begins and will be outlined in your invoice or payment agreement.
Commitment to Full Payment
By selecting a payment plan, you are committing to the full investment, not individual coaching sessions or monthly payments.
The payment plan is a courtesy to spread the cost and does not change the total amount owed.
Payments remain due even if:
You choose not to attend sessions.
You decide to end coaching early.
You fail to complete the programme.
Your personal circumstances change.
Missed or Late Payments
Payments must be made on the agreed dates.
If a payment is missed:
Coaching sessions may be paused until the account is brought up to date.
Access to any resources, recordings or support may be suspended.
Outstanding balances remain payable.
If payment is not received within 7 days of the due date, additional recovery action may be taken where necessary.
Early Settlement
You are welcome to pay your remaining balance in full at any time without penalty.
Cancellations
If you decide not to continue after paying your deposit, the deposit will not be refunded.
Any payments already made are non-refundable in accordance with the Coaching Agreement.
Clients are equally expected to respect the privacy of Rebecca White, all coaching materials and any participants within shared coaching environments.
Private coaching conversations, recordings, screenshots and programme materials must not be copied, shared or distributed without prior written permission.
REBECCA WHITE GRAPHIC DESIGN TERMS OF SERVICE
These Terms of Service apply to all graphic design services and packages offered by Rebecca White, including those advertised on my website, social media or agreed through a written quote or proposal.
The package description and your booking confirmation specify what is included, the price, payment schedule, revisions and estimated delivery times. These form part of our agreement alongside these terms.
1. Your booking and chosen package
Before work begins, we will confirm your chosen service or package and any specific requirements in writing.
Your booking is confirmed once you have accepted these terms and made any agreed initial payment.
Additional designs, services or support outside your chosen package must be agreed separately. Changes to website packages or prices will not change an existing booking unless we both agree in writing.
2. Payment
Payments are due on the dates stated in your quote, booking confirmation or invoice.
Any separate charge for releasing images without watermarks will be explained and agreed before booking.
Final files and permission to use them are provided once the relevant agreed payments have cleared, unless we agree otherwise in writing.
If payment is overdue, I may pause work after giving written notice. This may affect delivery dates.
3. Your content and instructions
Please provide the wording, photographs, logos, brand details and instructions needed for your project.
You confirm that you have permission to use the materials you supply and to allow me to use them for your project. Please identify any restrictions, confidentiality requirements or permissions needed before work begins.
Changes to your instructions after work begins may affect the price or delivery date. Any changes will be agreed before I proceed.
4. Revisions and approval
Your package description or quote will state how many revision rounds are included. Please send feedback together in one clear message for each round.
A new concept, substantial change of direction or additional design may fall outside the original scope. Any extra charges will be agreed before I proceed.
Please check names, dates, prices, spelling and other details before approving a design.
Corrections requested after approval may cost extra where the error was in your supplied content or the request changes the agreed brief. I will correct my own errors without charge.
5. Delivery and files
Delivery dates depend on receiving the required content, feedback and payments on time.
If either of us causes a delay, we will discuss a revised schedule. I will let you know promptly if I cannot meet an agreed deadline.
Final file formats will be stated in your package description or quote. Editable files, templates and source files are included only where expressly agreed.
6. Watermarks and image release
Drafts and previews may carry a watermark to protect my work. Unless I give written permission, watermarked previews are for review only and must not be published or used commercially.
If your agreed package permits you to publish watermarked images, the watermark must remain visible and unchanged.
You must not remove, hide, crop out, cover or alter a watermark without my written permission. This includes using AI, websites that remove watermarks, editing apps or asking someone else to remove it.
Payment for a watermarked version does not authorise you to remove the watermark yourself.
Where your package includes unwatermarked files, I will supply them once the agreed release conditions are met. Any separate release fee must be agreed before booking.
7. AI and unauthorised reproduction
You must not upload watermarked previews or unreleased designs to an AI tool to remove branding, recreate the design or obtain a usable replacement that bypasses payment or agreed release conditions.
You must not ask another person or service to do this on your behalf.
Removing a watermark or recreating a preview does not grant permission to use the underlying work.
Any permitted AI editing of delivered files remains subject to your agreed licence and the rights attached to materials belonging to others.
8. Ownership and permitted use
Unless a written agreement says otherwise, I retain the copyright I own in my original design work.
After full payment, you receive permission to use the approved final designs for the purposes agreed in your package or quote, such as your business social media, website or marketing.
Resale, redistribution as templates, sublicensing or use for another business requires a separate written agreement. Copyright transfer or exclusive rights must also be agreed in writing.
Materials supplied by you remain the property of their respective owners. Stock assets, fonts and elements created with AI assistance may carry separate licence conditions, which I will explain where relevant.
9. Permission to share your designs
By accepting these terms, you give me permission to share the completed designs I create for you on my social media, website, portfolio and promotional materials to showcase my work, subject to any restrictions we agree in writing.
This may include displaying your business name, logo and branding as they appear within the completed designs.
You confirm that you can grant this permission for the business materials you supply and will identify any restrictions imposed by other rights holders before work begins.
Please tell me before work begins if any designs need to remain private or unpublished until a particular date, so we can agree this in writing.
This permission does not include private messages, confidential information or personal images and details that require separate consent. I will obtain separate permission where needed.
10. Monthly and ongoing packages
For monthly or ongoing packages, we will confirm the payment frequency, deliverables, any minimum term, renewal arrangements and cancellation notice before booking.
Your package covers the agreed quantity of designs and support. Additional work must be agreed separately.
Whether unused designs, revisions or support carry forward will be stated in your booking confirmation.
Any proposed change to the price or scope of an ongoing package will be communicated in advance and agreed in writing before taking effect.
11. Cancellation and payment for completed work
Please contact me in writing if you wish to cancel.
If you cancel after work has begun, you must pay for the time spent and images or designs already created, at the rates agreed before booking, subject to your statutory rights.
Cancelling does not remove your obligation to pay for work properly completed. Charges will not count the same work twice where time is already included in image or design fees.
Any cancellation charge will reflect work completed and reasonable, unavoidable costs already incurred. The total will not exceed the agreed project price.
Payments already made will be credited against the total. Any outstanding balance will be invoiced, and any remaining prepaid balance will be refunded.
Cancellation does not grant permission to use unpaid or unreleased designs.
12. Consumer cancellation and refund rights
Where consumer cancellation rights apply to a service booked online or at a distance, you will generally have 14 days from entering the contract to cancel.
If you expressly request work to start during that period, a proportionate charge may apply if you cancel.
The right to cancel a fully completed service ends only where you have expressly consented to early performance and acknowledged that your cancellation right will be lost on completion.
For separately supplied digital products, sales are final once supply begins only where you have expressly agreed to immediate supply and acknowledged the loss of your cancellation right. This does not remove your rights concerning faulty or misdescribed content.
Nothing in these terms excludes or limits your statutory rights.
13. Concerns and unauthorised use
If something is wrong with your order, please contact me so we can discuss a fair resolution. I will provide services with reasonable care and skill.
If a watermark is removed or a design is used without permission, I may request removal of the unauthorised version and pause affected work while we resolve the issue.
For a serious or unresolved breach, I may end the affected agreement with written reasons and seek remedies available under applicable law. No automatic penalty applies.
14. Acceptance and changes
These terms will be provided before you book. Please confirm acceptance in writing or through the acceptance step at checkout.
Any changes to an existing booking, including prices, package contents, usage rights or these terms, must be agreed by both of us in writing.
Client acceptance
I confirm that I have read and accept these Terms of Service and the agreed package description or quote, including the watermark conditions, cancellation charges and permission to showcase completed designs.