Rebecca White Coaching Terms & Conditions
Welcome to Rebecca White.
By accessing this website, booking, purchasing or participating in any coaching service, programme, mentorship, membership or digital offering provided by Rebecca White, you acknowledge that you have read, understood and agree to be bound by the following Coaching Terms & Conditions.
1. Coaching Services
Rebecca White provides premium coaching and personal development services designed to support women in strengthening their confidence, rebuilding self-worth, embracing sobriety, cultivating emotional resilience and creating meaningful, lasting change.
Coaching services may include, but are not limited to:
Private 1:1 coaching sessions
Voice note support (where included)
WhatsApp messaging support (where included)
Accountability check-ins
Goal setting and strategic planning
Reflection exercises
Personal development resources and guidance
Coaching is a collaborative partnership. Every client brings different experiences, goals and levels of commitment, therefore individual results will naturally vary.
2. Coaching Is Not Therapy
Rebecca White provides coaching and personal development services. Coaching is not counselling, psychotherapy, psychiatric treatment, medical care or crisis intervention.
Whilst Rebecca White holds recognised coaching qualifications and additional therapeutic training, all coaching is delivered solely within the scope of coaching and personal development.
Nothing provided through coaching sessions, programmes, workshops, digital resources, emails, social media or this website should be interpreted as medical, psychological, psychiatric, legal or financial advice.
If you are experiencing significant mental health concerns or require medical care, you should seek support from an appropriately qualified healthcare professional.
3. Age Requirement
Coaching services are available exclusively to individuals aged 18 years and over.
By purchasing or participating in any coaching service provided by Rebecca White, you confirm that you are at least 18 years of age and have the legal capacity to enter into this agreement.
4. Client Responsibility
Coaching is designed to empower, challenge and support you throughout your personal development journey.
You acknowledge that you remain fully responsible for your own decisions, actions, behaviours and wellbeing before, during and after the coaching process.
Whilst every effort is made to provide exceptional support and guidance, Rebecca White cannot guarantee specific outcomes, including personal transformation, emotional healing, financial success, business growth or relationship outcomes.
Your progress will always be influenced by your own commitment, consistency and willingness to take action.
5. Payments
All coaching services must be paid for in advance unless an alternative payment arrangement has been agreed in writing.
Coaching services will commence only once payment has been received and any required onboarding documentation has been completed.
Where payment plans are available, instalments must be paid on the agreed dates.
Failure to maintain scheduled payments may result in coaching services being paused or withdrawn until your account has been brought up to date.
All coaching fees are non-refundable unless otherwise required by applicable UK consumer law or agreed in writing by Rebecca White.
6. Memberships & Ongoing Coaching
Where coaching is provided through an ongoing membership or subscription, you may cancel your membership at any time in accordance with your selected package.
Access to coaching and associated support will continue until the end of your current paid period unless otherwise stated.
Rebecca White reserves the right to decline future enrolment where repeated cancellations, persistent non-attendance or breaches of these Terms & Conditions have occurred.
7. Cancellations & Rescheduling
Should you need to reschedule a coaching session, a minimum of 48 hours' notice is requested wherever possible.
Sessions missed without sufficient notice may be forfeited.
Repeated cancellations or failure to attend scheduled sessions may result in coaching being discontinued at the discretion of Rebecca White.
8. Refund Policy
Due to the nature of coaching services and the reservation of dedicated time, all coaching purchases are non-refundable.
Refunds will not be issued in the event of:
Change of mind
Missed appointments
Failure to engage with coaching
Personal scheduling conflicts
Early cancellation
Lack of participation
Dissatisfaction where coaching has been delivered as described
By securing your coaching space, you acknowledge that time, preparation and availability have been reserved exclusively for you.
9. Communication Boundaries
Support is provided in accordance with the level of communication included within your coaching package.
Reasonable response times apply during normal business hours.
Unless expressly stated, coaching does not include unlimited access to the Coach.
To maintain a safe, respectful and professional coaching environment, Rebecca White reserves the right to suspend or terminate communication where behaviour is abusive, threatening, manipulative or otherwise inappropriate.
10. Confidentiality
Creating a safe, respectful and confidential coaching environment is a fundamental part of the coaching relationship.
All personal information and coaching discussions will remain confidential unless:
Disclosure is required by law.
There is a safeguarding concern involving a serious risk of harm.
Illegal activity is disclosed.
Written consent has been provided by the client.
Clients are equally expected to respect the privacy of Rebecca White, all coaching materials and any participants within shared coaching environments.
Private coaching conversations, recordings, screenshots and programme materials must not be copied, shared or distributed without prior written permission.
11. Intellectual Property
All coaching frameworks, workbooks, digital resources, exercises, recordings, voice notes, written materials, programme content and intellectual property remain the exclusive property of Rebecca White.
These materials are provided solely for your personal use and may not be copied, reproduced, distributed, republished, resold or shared in any format without prior written consent.
12. Limitation of Liability
To the fullest extent permitted by law, Rebecca White accepts no liability for any direct, indirect, incidental or consequential loss, damage or claim arising from participation in coaching services or the implementation of coaching guidance.
Participation in coaching is entirely voluntary, and you accept full responsibility for your own choices, actions and outcomes.
13. Website & Digital Content
The information, resources and content published on the Rebecca White website are provided in good faith for educational and personal development purposes.
Whilst every reasonable effort is made to ensure all information is accurate and up to date, Rebecca White makes no representations or warranties regarding the completeness, accuracy or reliability of any website content.
Website content may be amended, updated or removed at any time without prior notice.
14. Changes to These Terms
Rebecca White reserves the right to amend these Terms & Conditions at any time to reflect changes in services, legal requirements or business operations.
The most current version will always be published on this website. Continued use of the website or participation in Rebecca White services constitutes acceptance of any revised Terms & Conditions.
Payment Plan Terms & Conditions
To make my coaching experiences more accessible, payment plans are available on selected offers.
By choosing a payment plan, you agree to the following terms:
Deposit
A non-refundable deposit is required to secure your place before any coaching begins.
Your space will not be reserved until the deposit has been received. As coaching places are limited, deposits are non-transferable and non-refundable under any circumstances.
Payment Schedule
The remaining balance will be divided into the agreed payment plan.
Payment dates are agreed before coaching begins and will be outlined in your invoice or payment agreement.
Commitment to Full Payment
By selecting a payment plan, you are committing to the full investment, not individual coaching sessions or monthly payments.
The payment plan is a courtesy to spread the cost and does not change the total amount owed.
Payments remain due even if:
You choose not to attend sessions.
You decide to end coaching early.
You fail to complete the programme.
Your personal circumstances change.
Missed or Late Payments
Payments must be made on the agreed dates.
If a payment is missed:
Coaching sessions may be paused until the account is brought up to date.
Access to any resources, recordings or support may be suspended.
Outstanding balances remain payable.
If payment is not received within 7 days of the due date, additional recovery action may be taken where necessary.
Cancellations
If you decide not to continue after paying your deposit, the deposit will not be refunded.
Any payments already made are non-refundable in accordance with the Coaching Agreement.
Early Settlement
9. Communication Boundaries
Support is provided in accordance with the level of communication included within your coaching package.
Reasonable response times apply during normal business hours.
Unless expressly stated, coaching does not include unlimited access to the Coach.
To maintain a safe, respectful and professional coaching environment, Rebecca White reserves the right to suspend or terminate communication where behaviour is abusive, threatening, manipulative or otherwise inappropriate.
10. Confidentiality
Creating a safe, respectful and confidential coaching environment is a fundamental part of the coaching relationship.
All personal information and coaching discussions will remain confidential unless:
Disclosure is required by law.
There is a safeguarding concern involving a serious risk of harm.
Illegal activity is disclosed.
Written consent has been provided by the client.
Clients are equally expected to respect the privacy of Rebecca White, all coaching materials and any participants within shared coaching environments.
Private coaching conversations, recordings, screenshots and programme materials must not be copied, shared or distributed without prior written permission.
11. Intellectual Property
All coaching frameworks, workbooks, digital resources, exercises, recordings, voice notes, written materials, programme content and intellectual property remain the exclusive property of Rebecca White.
These materials are provided solely for your personal use and may not be copied, reproduced, distributed, republished, resold or shared in any format without prior written consent.
12. Limitation of Liability
To the fullest extent permitted by law, Rebecca White accepts no liability for any direct, indirect, incidental or consequential loss, damage or claim arising from participation in coaching services or the implementation of coaching guidance.
Participation in coaching is entirely voluntary, and you accept full responsibility for your own choices, actions and outcomes.
13. Website & Digital Content
The information, resources and content published on the Rebecca White website are provided in good faith for educational and personal development purposes.
Whilst every reasonable effort is made to ensure all information is accurate and up to date, Rebecca White makes no representations or warranties regarding the completeness, accuracy or reliability of any website content.
Website content may be amended, updated or removed at any time without prior notice.
14. Changes to These Terms
Rebecca White reserves the right to amend these Terms & Conditions at any time to reflect changes in services, legal requirements or business operations.
The most current version will always be published on this website. Continued use of the website or participation in Rebecca White services constitutes acceptance of any revised Terms & Conditions.
Payment Plan Terms & Conditions
To make my coaching experiences more accessible, payment plans are available on selected offers.
By choosing a payment plan, you agree to the following terms:
Deposit
A non-refundable deposit is required to secure your place before any coaching begins.
Your space will not be reserved until the deposit has been received. As coaching places are limited, deposits are non-transferable and non-refundable under any circumstances.
Payment Schedule
The remaining balance will be divided into the agreed payment plan.
Payment dates are agreed before coaching begins and will be outlined in your invoice or payment agreement.
Commitment to Full Payment
By selecting a payment plan, you are committing to the full investment, not individual coaching sessions or monthly payments.
The payment plan is a courtesy to spread the cost and does not change the total amount owed.
Payments remain due even if:
You choose not to attend sessions.
You decide to end coaching early.
You fail to complete the programme.
Your personal circumstances change.
Missed or Late Payments
Payments must be made on the agreed dates.
If a payment is missed:
Coaching sessions may be paused until the account is brought up to date.
Access to any resources, recordings or support may be suspended.
Outstanding balances remain payable.
If payment is not received within 7 days of the due date, additional recovery action may be taken where necessary.
Cancellations
If you decide not to continue after paying your deposit, the deposit will not be refunded.
Any payments already made are non-refundable in accordance with the Coaching Agreement.
Early Settlement
You are welcome to pay your remaining balance in full at any time without penalty.
Acceptance
Payment of your deposit confirms that you have read, understood and agreed to these Payment Plan Terms & Conditions, together with the full Coaching Terms & Conditions.