Terms of Service

Welcome to rebeccaawhite.

By accessing this website, purchasing any product or service, booking coaching, downloading resources, or engaging with any content provided by rebeccaawhite, you agree to be bound by these Terms of Service. If you do not agree with these Terms, please discontinue use of this website.

Throughout these Terms, "we," "us," and "our" refer to rebeccaawhite, and "you" refers to any visitor, customer or user of this website.

1. About Us

rebeccaawhite provides transformational coaching, mentoring, digital products, educational resources, workshops and personal development services designed to support confidence, self-leadership, mindset, personal growth and lasting life change.

All services are intended for educational and personal development purposes.

2. Eligibility

By using this website or purchasing any products or services, you confirm that:

  • You are at least 18 years of age.

  • The information you provide is accurate, complete and current.

  • You have the legal capacity to enter into a binding agreement.

3. Coaching Services

Coaching is designed to support your personal growth, self-awareness, accountability and personal development.

Coaching is not therapy, counselling, psychotherapy, psychiatric care, medical treatment or crisis intervention.

By purchasing coaching services, you acknowledge that:

  • You remain fully responsible for your own choices, actions and decisions.

  • Coaching outcomes cannot be guaranteed.

  • Results depend upon your commitment, participation and willingness to implement what is discussed.

  • You are responsible for seeking appropriate professional support where required.

If you are experiencing a mental health crisis or require urgent medical assistance, you should contact an appropriately qualified healthcare professional or emergency services immediately.

4. Health Disclaimer

All information provided through coaching sessions, workshops, courses, emails, newsletters, social media, downloads and this website is intended solely for educational and personal development purposes.

Nothing provided should be interpreted as medical, psychological, psychiatric, therapeutic, legal or financial advice.

You should always seek independent professional advice regarding your individual circumstances.

5. Digital Products

Digital products purchased through this website are licensed for your personal, non-commercial use only.

Due to the immediate access provided, digital products are non-refundable except where required by applicable UK consumer law.

You may not:

  • Share purchased files.

  • Resell or redistribute any products.

  • Upload materials to file-sharing platforms.

  • Copy, reproduce or modify our content.

  • Claim any materials as your own.

  • Use our intellectual property without prior written permission.

6. Bookings

Appointments are confirmed once payment has been successfully received.

You are responsible for attending your appointment at the agreed date and time.

For online coaching sessions, you are responsible for ensuring you have a suitable internet connection and private environment.

Late arrival may result in a shortened session to avoid impacting subsequent appointments.

7. Cancellation & Rescheduling

Unless otherwise stated within your Coaching Agreement:

  • A minimum of 72 hours' notice is required to reschedule an appointment.

  • Appointments cancelled with less than 72 hours' notice may be forfeited.

  • Missed appointments are non-refundable.

  • Repeated cancellations, no-shows or failure to engage may result in future bookings being declined.

8. Payments

All prices are displayed in Pounds Sterling (GBP).

Payment must be received before services are delivered unless an alternative payment arrangement has been agreed in writing.

Failure to maintain agreed payments may result in suspension or cancellation of coaching services.

9. Refund Policy

Unless otherwise required under UK consumer legislation:

  • Coaching sessions are non-refundable.

  • Coaching programmes are non-refundable.

  • Workshops are non-refundable.

  • Memberships are non-refundable.

  • Digital products are non-refundable once accessed.

Refunds will only be provided where legally required or at the sole discretion of rebeccaawhite.

10. Intellectual Property

All content available through this website remains the intellectual property of rebeccaawhite, including but not limited to:

  • Coaching frameworks

  • Workbooks

  • Journals

  • Digital downloads

  • PDFs

  • Videos

  • Audio recordings

  • Written content

  • Branding

  • Logos

  • Website copy

  • Images

  • Graphics

  • Programmes

  • Educational resources

No content may be copied, reproduced, distributed, sold, modified, republished or used commercially without prior written permission.

11. Acceptable Use

You agree not to:

  • Use this website for unlawful purposes.

  • Attempt unauthorised access to our systems.

  • Misuse, copy or reproduce our content.

  • Harass, threaten or abuse rebeccaawhite or members of our community.

  • Interfere with the operation or security of this website.

We reserve the right to suspend or permanently restrict access where these Terms are breached.

12. Community Standards

Where coaching includes memberships, communities, workshops or group programmes, participants are expected to contribute respectfully.

Bullying, discrimination, harassment, intimidation, abusive language or behaviour that negatively impacts others will not be tolerated.

rebeccaawhite reserves the right to remove participants from any programme or community without refund where these standards are breached.

13. Testimonials

Testimonials displayed on this website reflect genuine client experiences.

Individual results will vary depending on each client's circumstances, effort and commitment.

Testimonials should never be interpreted as a guarantee of future results.

14. Third-Party Websites

This website may contain links to third-party websites for your convenience.

rebeccaawhite accepts no responsibility for the content, availability, policies or practices of external websites.

Accessing third-party websites is entirely at your own risk.

15. Limitation of Liability

To the fullest extent permitted by law, rebeccaawhite shall not be liable for:

  • Indirect or consequential loss.

  • Loss of income, profits or business opportunities.

  • Decisions made following coaching or use of educational resources.

  • Temporary interruption of website services.

  • Circumstances beyond our reasonable control.

Nothing within these Terms excludes liability where such exclusion is prohibited under the laws of England and Wales.

16. Privacy

Your personal information is collected, stored and processed in accordance with our Privacy Policy.

By using this website, you consent to the collection and use of your information as described within that policy.

17. Changes to These Terms

rebeccaawhite reserves the right to update or amend these Terms of Service at any time.

The latest version will always be published on this website.

Your continued use of this website following any changes constitutes your acceptance of the updated Terms.

Contact

If you have any questions regarding these Terms of Service, please contact rebeccaawhite before purchasing or using any products or services offered through this website.